E-learning Sales Intern (Position ##6001_FFA)

Location Gurugram, India

Position Summary

Futures First Academy, a venture of Futures First, is committed to providing top-notch educational services, empowering individuals to achieve their career goals through our specialized courses. We are looking for a dynamic and motivated Program Advisor to join our team and drive our enrollment growth.

Job Profile

Key Responsibilities:

Lead Nurturing and Conversion:

Proactively manage and nurture leads to convert them into enrolled students.
Serve as the first point of contact for potential leads, providing accurate and timely information about our courses and offerings.

Communication Management:

Independently handle all email communications, phone calls, and text messages with leads and prospective students.
Ensure clear, concise, and professional communication at all times, maintaining a high standard of customer service.

Additional Responsibilities:

Customer Relationship Management:

Build and maintain strong relationships with prospective and current students, ensuring high levels of satisfaction and retention.
Address any concerns or queries promptly, providing excellent support throughout the enrollment process.

Team Collaboration:

Work closely with other departments, such as marketing and academic teams, to ensure alignment and support overall business goals.
Participate in team meetings and contribute to brainstorming sessions for continuous improvement.

Reporting and Documentation:

Maintain accurate records of all communications (call logs, emails etc.) and activities.
Prepare regular reports on lead status, sales performance, and other relevant metrics for management review.

Requirements

Education Qualifications

Bachelor's degree in Business, Management, Marketing, or a related field. (not mandatory)

Work Experience

6-month sales experience preferred.

Skill Set

Excellent communication and interpersonal skills.
Strong organizational and time-management abilities.
Proven ability to develop and execute effective sales strategies.
Proficiency in CRM software and Microsoft Office Suite.
High level of adaptability and problem-solving skills.

Location: Gurgaon, India (Preferred)/ Remote

Type: Internship

Shift: 12:00 PM to 8:00 PM, Tuesday to Saturday

Note: This is not a full-time employment opportunity.

Note: Candidates based out of Delhi-NCR would be preferred.

What We Offer:

Competitive salary and performance-based incentives.
A dynamic and collaborative work environment.
Opportunities for professional growth and development.
PPO based on performance and company objectives

We look forward to welcoming a new member to our Futures First team who shares our passion for education and commitment to excellence.

Thank you!

Contact Us